Why should I buy season tickets?
If you plan to see more than one show during the season, it’s far more economical to purchase season tickets than to buy on a show-by-show basis. You have access to the best seat selection at the lowest prices.
What is included in a season ticket package?
Four tickets, one for each of our Mainstage productions, at a subscription discount, in the same seats and on the same day of the week for each show.
How do I change my dates?
Simply return your tickets to the box office at least 24 hours before the date of your performance and we’ll be happy to move them to another date within the run of the same show, subject to availability. You can return your tickets in person, by mail, or by fax or email. Exchanges are free for season ticket holders, though you may be asked to pay an upgrade if moving to a more expensive date.
Can I exchange tickets between shows?
Tickets are not exchangeable between shows. If you would like more flexibility, consider a Flex Pass.
Can I get a refund for one or more of my tickets?
We do not offer refunds except in extraordinary cases.
As a season ticket holder, do I get deals if I’m buying extra tickets?
You’ll get access to special deals (discounts or advance purchase opportunities) to shows that aren’t part of your regular package, such as our Summer show and SPARK Festival. Extra tickets to our Mainstage shows are sold at the regular price.
What happens if I lose my tickets?
We are happy to reprint lost tickets for you. Please contact the box office when you realize your tickets are lost, and we’ll have replacement tickets waiting for you to pick up on your way into the performance.
What happens if I miss my show?
Unfortunately, once a performance date passes, tickets to that performance are void. If you miss a performance due to extreme circumstances, such as a medical emergency, please contact the Box Office Manager to see what options may be available to you.
Can I buy season tickets online?
We accept season ticket bookings by phone or in person, or by mail, fax or email using our season ticket order form. We are not able to sell season ticket packages online at this time.
How do I find out if there are any audience advisories?
We make every effort to advise you of strong language, subject matter, or extreme technical effects (strobe lights, haze). Please look for signs at the entrances to the theatre. Advisories and running times are available at the Box Office as of the first preview. Please let the Box Office know if you have any sensitivities to stage effects.